The crazies were out in full force today at Kohl's. Only 2 (or is it 3) days left until X-mas so all the last minute shoppers are out and about. And many of them are insane. While I had numerous "interesting" customers step up to my Customer Service counter (including a young scammer), there was one who makes me smile every time I think of her.
There was a customer who came and returned a couple things and then she went off to do some more shopping. I noticed about a half hour later or so she was back in line and my co-worker, Nicole, assisted her. The lady wanted to pay her Kohl's charge bill but wanted to know the exact balance, which we don't have axcess to. Nicole told her to use the Customer Service phone hanging on the wall because it connects you right with the Kohls Charge people. And the woman said, "A public phone? I have to use a public phone? I don't want to use that." She was looking at the pay phone. Nicole pointed at the other phone and said it has a direct line to the Kohls Charge account people. The woman had a real disgusted look on her face and kept saying things like "Well, anybody can use that phone. I don't want to touch it." She then asked Nicole for some tissues, one for her ear and one for her hand." And proceeded to use the phone with a tissue covering the ear and mouth piece and one that she used to press the buttons." Nicole kept sneaking me glances and we were both about to burst out in the giggles. But we controlled ourselves and when I finished with my customer, I headed back to the office where Nicole was and we both had a GOOD laugh about that one. WHEEEEEEEEEEEEWWWWWWWWWWW!!!
You just have to wonder about these people. How does she go anywhere and touch anything? I am SURE she doesn't use public restrooms or drinking fountains. But does she have kids? And what about those germs? Does she go to restaurants? And why doesn't she carry around some of those plastic gloves JUST IN CASE she has to touch something........
Oh boy. She came and paid her bill and left her tissues on the counter. So I asked as she was leaving if she was done with them and threw them away. I should have offered for her to keep them. For next time.
A good laugh is always good to have at work.